FAQ
Still curious? Reach out — we are happy to walk through the details.
For a typical move we recommend booking at least two weeks ahead. During peak seasons like summer, we advise a month's notice to secure your preferred dates and ensure your property is fully ready on moving day.
Yes, we coordinate directly with your agent to align on schedules and requirements, ensuring every check is completed and documented to the standards your tenancy agreement expects.
We manage the paperwork and calls to transfer electricity, gas, water, broadband, and council tax into your name, and we confirm the start dates so you have services from day one.
We systematically inspect every room, testing fixtures, locks, appliances, and safety devices, and we provide a written report with photo evidence for you and your landlord, so nothing is missed.
Yes, we guide you on deposit protection schemes and submit the necessary documentation, so your deposit is fully secured and registered within the legal time frame.
Each readiness check is backed by a 30-day guarantee: if an issue we reported is found to be our oversight, we return at no extra cost to correct it, giving you peace of mind after you move in.
Process
Tell us your moving timeline and what support you need, and we will outline a tailored plan with a clear fixed price.
Our local specialist visits the property to inspect every room and note any existing issues that need addressing before you move in.
We handle the utilities, council tax, broadband, and any minor safety fixes, keeping you informed at every step.
On your moving day, we do a final walkthrough with you, hand over keys and documents, and ensure you are fully settled and confident.
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What we do
We inspect the property against a 20-point checklist, covering locks, windows, appliances, and safety, so you spot issues early.
We arrange for electricity, gas, water, broadband, and council tax to be set up before you arrive, so nothing is left to chance.
Our team carefully packs your belongings with quality materials and unpacks at the new home, placing furniture where you want it.
We update your address with banks, subscriptions, and government agencies, redirecting post to ensure nothing important is missed.
We can schedule a professional clean of your old property to meet deposit requirements, or give the new place a fresh start.
If something goes wrong on moving day, we are just a phone call away to help you resolve it quickly and minimises stress.